Today the centre is open
8:00 am – 6:30 pm

Privacy & Cookie Policy


New River Retail (Paisley) Ltd is committed to protecting and respecting your privacy.

This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us or a 3rdparty on our behalf.  Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

The rules on processing of personal data are set out in the General Data Protection Regulation (the “GDPR”).

Who are we?

Under the legislation New River Retail (Paisley) Ltd is the data controller. This means we decide how your personal data is processed and for what purposes. Our contact details are:

New River Retail (Paisley) Ltd, c/o Lambert Smith Hampton, Clarence House, 4-10 May Street, Belfast, BT1 4NU.

For data matters the data processor is LSH.

The purpose(s) of processing your personal data

We use your personal data for the following purposes

Consent to contact as a consequence of sending an email

The categories of personal data concerned

With reference to the categories of personal data covered under the regulation we process the following categories of your data:

Name, Contact Telephone Number, Business Address,  from signature on the email

What is our legal basis for processing your personal data?

Legitimate Interests

Sharing your personal data

Your personal data will be treated as strictly confidential and will be shared only with 3rdparties as necessary for processing and under contract.

How long do we keep your personal data?

We will keep information for a reasonable amount of time in order to perform the purposes listed above.


We only keep your information for as long as necessary. We generally keep personal information for 7 years after last contact with you. However New River Retail (Paisley) Ltd reserves the right to keep information for longer if we feel that this is in the legitimate interests of New River Retail (Paisley) Ltd.

Providing us with your personal data

You are under no statutory or contractual requirement or obligation to provide us with your personal data, but failure to do so will have the following consequences:

Not being able to reply to any request made by email.

Your rights and your personal data

Unless subject to an exemption under the GDPR, you have the following rights with respect to your personal data:

The right to request a copy of the personal data which we hold about you;

The right to request that we correct any personal data if it is found to be inaccurate or out of date;

The right to request your personal data is erased where it is no longer necessary to retain such data;

The right to withdraw your consent to the processing at any time.

The right to request that we provide you with your personal data and where possible, to transmit that data directly to another data controller (known as the right to data portability), (where applicable, i.e. where the processing is based on consent or is necessary for the performance of a contract with the data subject and where the data controller processes the data by automated means);

The right, where there is a dispute in relation to the accuracy or processing of your personal data, to request a restriction is placed on further processing;

The right to object to the processing of personal data, (where applicable i.e. where processing is based on legitimate interests (or the performance of a task in the public interest/exercise of official authority); direct marketing and processing for the purposes of scientific/historical research and statistics).

Automated Decision Making

We do not use any form of automated decision making in our business.

Further processing

If we wish to use your personal data for a new purpose, not covered by this Data Privacy Notice, then we will provide you with a new notice explaining this new use prior to commencing the processing and setting out the relevant purposes and processing conditions.


Changes to our privacy policy

We will update this statement from time to time so we suggest that you review this statement at regular intervals. Where we undergo substantial changes to our privacy statement we will endeavour to inform you directly about these changes.


Cookie Type Description Duration
_ga Analytics This cookie is installed by Google Analytics. The cookie is used to calculate visitor, session, campaign data and keep track of site usage for the site’s analytics report. The cookies store information anonymously and assign a randomly generated number to identify unique visitors. 2 years
_gid Analytics This cookie is installed by Google Analytics. The cookie is used to store information of how visitors use a website and helps in creating an analytics report of how the website is doing. The data collected including the number visitors, the source where they have come from, and the pages visted in an anonymous form. 1 day
_gat_gtag_UA_34655870_3 Analytics This cookie is set by Google and is used to distinguish users. 1 minute



Your data is stored securely on an encrypted e-marketing system and the only organisations with access to this system is The Piazza (the Centre) and Mercury Consumer (the businesses behind the e-marketing system). Your data will not be used in any other way than stated and will not be given to a third-party.

You have the right for this data to be deleted by unsubscribing from the emails using the link on the emails, changing your preferences by following the link in emails received, or writing to the centre to ask to be forgotten.



The information and opinion you provide as part of this survey is not linked to you personally in any shape or form – these answers are completely anonymous. If you wish to contact us directly with regards to an experience and would like a response, please use the contact form.


The personal data (name and email address) that you can optionally add to enter the prize draw will not be used in conjunction with your results and the data is stored separately. Once the prize draw is completed, your data will be destroyed. We will only contact you to notify you if you have won the competition. Your data will not be sent to third party providers.

The personal data (name and email address) that you can optionally add to receive our newsletter will not be used in conjunction with your results and the data is stored separately. This data will be used to contact you regarding offers, events and opportunities in relation to our centre. Your data will not be sent to third party providers.


Centre Opening Times

8:00 am – 6:30 pm
8:00 am – 6:30 pm
8:00 am – 6:30 pm
8:00 am – 6:30 pm
8:00 am – 6:30 pm
8:00 am – 6:30 pm
11:00 am – 5:00 pm

Investing in the community